Delete your account
This page explains how to delete your Openview account and what happens to your data. Openview is published by Juturna, and is available for Android as well as on the web.
You only have an account if you chose to create one. Openview works fully without signing in — if you never signed in, there is nothing on our servers to delete, and clearing the app or your browser data removes everything.
How to request deletion
Email us and we will delete the account and everything stored with it. This works whether or not you still have the app installed.
- Send an email to openviewteam@gmail.com with the subject Delete my account.
- Send it from the email address you signed up with. This is how we confirm the account is yours. We cannot action a request for an address we cannot verify, and we will never ask you for your password.
- We confirm and delete. We reply to acknowledge the request, delete the account, and email you again once it is done.
If you signed in with Google and are not sure which address that was, send the request from the Google account you used.
Deleting from inside the app
A Delete account button is being added to the account settings screen, so you can remove everything yourself without emailing us. Until it ships, the email route above is the way to request deletion, and it deletes exactly the same data.
What is deleted
Everything below is tied to your account and is removed permanently:
| Data | What it is |
|---|---|
| Your login | Your email address, your password if you set one, and the link to your Google account if you signed in that way. |
| Your profile | Display name, username, email and avatar link. |
| Profile picture | Any avatar image you uploaded is deleted from our file storage as a separate, explicit step — it is not removed automatically with the account. |
| Journal | Your trades and notes. |
| Wallet | Portfolios, holdings, purchase and sale history, value snapshots, and the public wallet addresses you track. |
| Charts | Watchlists, drawings, indicators, chart layouts, templates, Pine scripts and chart settings. |
| Alerts | Your price alerts and their history. |
| Notifications | The push token for every device you signed in on, so your phone stops receiving alerts. |
| Preferences | Language, accent colour, sidebar layout and DEX settings. |
What is kept, and why
- Comments and reactions on Reports. These are posted under a nickname you type, and are never linked to your account — there is no account information stored with them. That means we cannot find which comments are yours, so they stay on the public board. If you want a specific comment removed, quote it in your email and we will remove it by hand.
- Data on your own device. Openview saves your work in the app and in your browser. Deleting your account removes the cloud copy, not the local one. Uninstalling the app or clearing your browser data removes that.
- Market and public data. Prices, reports and congressional trade filings are public information and contain nothing about you.
- Standard server logs. Our host keeps short-lived request logs, as every web host does. These are not part of your account and are not searchable by user.
How long it takes
We action requests within 7 days. Once done, your account and its data are gone from the live database immediately.
Our database provider keeps automated backups for disaster recovery, and those backups may still contain a copy of your data until they age out. All copies are gone within 30 days of your request. Backups are never used to restore a deleted account — only to recover the service after a failure.
Contact
For anything about deletion or your data, email openviewteam@gmail.com. See also our Privacy policy.